Cinnamon Beach Villas hotel Koh Samui Island

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Cancellation Policy: Cancellations must be made in writing or on-line. A written cancellation number will be issued and must be retained by the client if a refund is to be processed. E-mail cancellations require acknowledgement from the Hotel. Refunds: Refunds will be made either by bank transfer or to the credit card to which the payment was charged

Accommodation Only Reservations Reservations are to be secured by full payment of the total accommodation costs at the time of booking , by credit card (both on-line or off-line) or bank transfer within 7 days , otherwise the booking may be released. If a reservation is cancelled 14 days or less (during high & peak season), or 7 days or less (during other times) prior to the arrival date, 100% of the payment will be non-refundable. Packages Reservations Packages are to be paid in full within 7 days of making a package reservation, either by bank transfer or credit card (both on-line or off-line), otherwise the reservation may be released. If a reservation is cancelled 14 days or less prior to the arrival date, 100% of the payment is non-refundable. Reservations for arrival from 20th December 2007 - 05th January 2008 Prepayment for the full stay is to be received within 7 days of making the reservation, by either bank transfer or credit card, otherwise the booking may be released. If the reservation is cancelled 21 days or less prior to the arrival date, 100% of the deposit is non-refundable. Reservations Made Within 7 Days of Arrival Reservations made 7 or less days prior to the arrival date are to be paid in full at time of making the reservation.